Privacy policy

Protecting your data is important to us

We appreciate your interest in our company, products and services and we want you to feel safe when browsing our website and regarding the protection of your personal data. Protecting your personal data is very important to us. Compliance with the provisions of the Federal Data Protection Act is implicit for us.

We would like you to know when we collect which data and how we use it. We have taken technical and organisational measures to ensure that the data protection regulations are complied with by us and our external service providers.

Personal data

Personal data refers to information that identifies you personally. This includes information such as your name, address, telephone number or e-mail address. You are free to explore our website without providing any personal information. We will ask you for personal data only, such as your name, address and other information, when we need this to deliver the service you are asking us for.

This also applies whenever we are sending informative materials, ordered products or answering individual questions. We will point this out accordingly where required. Furthermore, we only save and process data you have provided voluntarily or that is collected automatically.

We typically only collect data required to deliver the requested service. If we are asking you for additional information that we don’t need to deliver the requested service, then this information is voluntary. We will process your personal data exclusively in order to provide the requested service and for our legitimate business interests.

Grounds for use of personal data

The personal data provided by you is generally used to answer your queries, process your orders or provide you with access to specific information or offers. In order to maintain relations with customers, it may also be necessary for us or a service provider entrusted by us to use this personal data to inform you about product offers that are of benefit to your business activities or to conduct online surveys to better meet the tasks and requirements of our customers.

We will certainly respect your decision not to let us use your personal data to assist us in maintaining customer relations (in particular for the purposes of direct marketing or market research). We will not sell your personal data to a third party or market it otherwise.

Restricted use for specific purposes

We will collect, process and use the personal data provided by you through the use of this website for the above stated purposes. We will not pass on your personal data to a third party without your consent.

Personal data will only be collected and passed on to state institutions or authorities entitled to receive such information and within the framework of the relevant laws or where we have been obliged to do so by court order. Our employees as well as those of external service companies are under obligation not to disclose any personal data and to comply with the provisions of the Federal Data Protection Act.

Restricted use for specific purposes

The following data is stored for organisational and technical reasons when you use our website: the names of the called up pages, the browser and operating system used, date and time of access, search engines used, names of downloaded files as well as your IP address.

The analysis of this technical data is anonymous and solely for statistical purposes and for the ongoing optimisation of our website and to provide even more attractive offerings. This anonymised data is stored separately from personal data on secured systems that do not allow for identification of an individual person, so that your personal data and your privacy remain protected.


When you are visiting one of our websites, we may place information on your computer in the form of a cookie. Cookies are small text files that are sent from a webserver to your browser and are then stored on the hard drive of your computer.

No personal data of the user is stored during this process, only the internet protocol address. This information helps us recognise you automatically the next time you visit our website and to facilitate navigation for you. For example, cookies allow us to adapt a website to your interests or to store your password, so that you do not have to enter it every time you visit our website.

You are of course free to explore our websites without cookies. If you do not want us to recognise your computer the next time you visit our website, you can prevent cookies from being placed on your hard drive by selecting the “Do not accept cookies” option in your browser settings. Detailed information can be found in the instructions provided by the manufacturer of the browser. If you choose not to accept cookies there may be some restrictions to the functioning of our offers.


Persons under the age of 18 should not provide us with personal data without the prior consent of their parents or guardian. We do not knowingly solicit personal data from anyone under the age of 18, or collect or pass on such data to a third party.


We have taken technical and organisational security measures to protect your personal data from loss, destruction, tampering and unauthorised access. All our employees and all those who are involved with data processing are under obligation to handle personal data confidentially and according to the provisions of the Federal Data Protection Act.

When personal data is collected on our website, the transfer is always encrypted in order to prevent misuse of data by third parties. Our security measures are improved on an ongoing basis in accordance with the development of technical standards.

Changes to our privacy policy

We reserve the tight to change our security and data protection measures in so far as may be required due to technical progress. If this is the case, we will revise the information provided regarding our privacy policy accordingly. For this reason, please note the current version of our Privacy Policy.


This Privacy Policy does not apply to the websites of external links you haven chosen to follow on our website. We make every effort to ensure that the owners of linked websites also comply with our Privacy Policy and security standards. However, we have no influence on the compliance of other providers with the provisions for the protection and security of data. We kindly ask you to go to the websites of the other providers to obtain information about their privacy policies.

Right to information

In compliance with legal regulations and upon request we will provide you with information in writing about whether we store any of your personal data and if so which personal data it is. You also have the right to have any such personal data corrected, blocked or deleted. Questions, suggestions, complaints

Should you have further questions about our privacy policy and the processing of your personal data, please feel free to contact our external data protection officer directly:

Ms Astrid Ackermann
intersoft consulting services AG
Niederlassung Frankfurt am Main
Niedenau 13-19
D-60325 Frankfurt, Germany
Phone: +49 69 272 957 85
Mobile: +49 160 436 831 0

Can be reached via e-mail:

Mr Herrmann is also available if you are seeking further information, would like to make a suggestion or should you have a complaint.